Thank you for your support so far!
If you need to cancel your recurring monthly donation, please follow the steps:
- please email me at hello@onmycanvas.com with subject ‘cancel recurring donation’. Do provide the email address you entered while subscribing to the donation (most likely it will be the same address you are sending this email from).
- upon receiving your request, I would cancel your recurring donation as soon as I can. In case a monthly donation goes through after you have send the email, I will issue you a refund for that month.
- As per the payment platform, the customers will receive their refunds within 5-7 business days.
- Thank you.
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